City Relay managed London home — bedroom interiorCity Relay property photo

City Relay Residential

Let. Manage. Buy. Sell.

Experienced London property advice and service, from a team that understands the whole ownership journey.

★★★★★  Rated 4.7 / 5 · 2,000+ reviews SME News Business Elite Awards 2022 — Winner, Best Short-Let Property Management and Services Company, London Rentals United — one of the world's Top 50 property managers, 2021 AltoVita Corporate Home Awards 2020 — Winner, Best Sustainability and CSR Initiatives UK PropTech Awards 2019 — Winner, Service Excellence

Residential Services

One property. Different objectives. The right expertise at every stage.

Property requirements change. Our residential services are designed to work independently or together, giving owners a single experienced team across letting, management, acquisition and sale.

01

Long Lets

Prime Lettings

Expert advice, presentation, marketing and negotiation for individual London homes.

Bedroom interior (placeholder)Photo

Portfolio Lettings

A performance-led approach to letting and managing multiple properties, focused on occupancy, consistency and visibility.

Apartment building facade (placeholder)Photo
02

Residential Sales

Strategic advice, considered presentation and experienced negotiation when the time is right to sell.

Period house exterior (placeholder)Photo
03

Property Management

Day-to-day oversight of your property, protecting its condition, your investment and the experience of those living there.

Property maintenance (placeholder)Photo
04

Property Search & Acquisition

Independent advice and representation for clients looking to identify and acquire the right London property.

Keys and contract (placeholder)Photo

Our Approach

Clear advice. Accountable delivery.

01

Understand

We start with the property, your circumstances and what you are ultimately trying to achieve.

02

Advise

We recommend the appropriate strategy rather than forcing the property into a predetermined service.

03

Deliver

Our teams coordinate the relevant marketing, management, negotiation or acquisition work.

04

Stay involved

As circumstances change, the relationship and knowledge of the property remain connected.

Why City Relay Residential

Property expertise that extends beyond the transaction.

We work with London property every day, from preparing homes for the market and advising landlords on letting strategy to managing properties throughout an occupation and supporting owners as their objectives change.

That wider perspective allows us to consider more than the immediate transaction — and to keep advice, property knowledge and the relationship connected as your property moves from one stage to the next.

Reviewing documents (placeholder)Placeholder — replace with City Relay photo
01

Expert London advice

Experienced guidance shaped around the property, the market and your individual objectives.

Modern kitchen interior (placeholder)Placeholder — replace with City Relay photo
02

Connected services

Letting, management, sales and acquisition expertise within one residential business.

City Relay property ownersCity Relay photo
03

An owner's perspective

Advice focused not simply on completing a transaction, but on protecting and improving the performance of the underlying asset.

House exterior at dusk (placeholder)Placeholder — replace with City Relay photo
04

Hands-on service

Clear communication, accountable management and experienced people throughout the relationship.

Long Lets

A lettings service built around the property and the owner.

Different landlords require different levels of advice and different operating models. Our Long Lets service combines experienced London lettings expertise with the wider property knowledge and management capability of City Relay Residential.

Prime bedroom interior (placeholder)Placeholder — replace with City Relay photo
Prime Lettings

For individual London homes where presentation, positioning, negotiation and personal advice matter.

We provide considered rental advice, coordinate presentation and marketing, manage enquiries and negotiations and support the tenancy from instruction through to occupation.

Modern apartment building (placeholder)Placeholder — replace with City Relay photo
Portfolio Lettings

For landlords and property owners who require a consistent, performance-led approach across multiple homes.

A structured approach to marketing, occupancy, communication and ongoing oversight, designed to give portfolio owners greater consistency and visibility.

Property Management

Management that protects the property behind the tenancy.

Good property management is about more than responding when something goes wrong. It is the ongoing oversight that protects the condition of the property, supports the people living there and gives the owner confidence that the asset is being properly looked after.

Explore Property Management
Team handshake (placeholder)Placeholder — replace with City Relay photo
01

Day-to-day oversight

Ongoing coordination and management of the property.

02

Maintenance coordination

Managing property issues and required works through the appropriate teams and contractors.

03

Property visits & oversight

Helping maintain visibility over condition and emerging issues.

04

Compliance administration

Supporting the ongoing property and tenancy requirements associated with residential occupation.

05

Owner communication

Clear information and accountable communication throughout the management relationship.

06

Tenancy / occupier support

A clear point of coordination for matters arising during occupation.

Residential in Practice

Property decisions are rarely isolated.

Our residential relationships can extend across different stages of ownership, from letting and management through to acquisition or sale.

Living room (placeholder)Placeholder — replace with City Relay photo

Case Study 01

[Residential case study to be added]

House exterior (placeholder)Placeholder — replace with City Relay photo

Case Study 02

[Residential case study to be added]

Interior detail (placeholder)Placeholder — replace with City Relay photo

Case Study 03

[Residential case study to be added]

Client Feedback

What Residential clients tell us.

[Verified Residential client testimonial to be added]

Long Lets client

[Verified Residential client testimonial to be added]

Property Management client

[Verified Residential client testimonial to be added]

Sales client

[Verified Residential client testimonial to be added]

Acquisition client

[Verified Residential client testimonial to be added]

Portfolio Lettings client

[Verified Residential client testimonial to be added]

Residential client

Whatever comes next for your property, start with a conversation.

Whether you are considering a let, reviewing how your property is managed, planning a sale or looking for your next acquisition, our Residential team can help you understand the options.